How to contact Walmart Support?
Let's learn step by step how you can contact Walmart support:
- Login into your Walmart Seller Account:
- The
Feedback
button can be located at the bottom right of the screen.
- Click on the
" Get Support"
button and you will be redirected to another page:
- Click on the
" API Errors "
option:
- Click on the
" No "
option for the" Did this solve your issue "
question:
- Subsequently, select the
"Open Case via Email"
option:
- Now, you are required to complete the details provided below. This process will only take a few seconds, as we have equipped you with predefined details:
Please provide the most recent feed ID:
Please follow the steps below to find your Feed ID:
- Please navigate to the
Profiles
section of our application:
- You can click on the
profile name
or click on the"View Profile"
option:
- Click on the
" Feed Detail "
button:
- You will find your Feed ID here:
Please provide a description of the issue:
Please follow the steps below to find the predefined description, which you need to copy and paste here:
- After selecting
"How to contact Walmart Support,"
you will be presented with the following options. You can then choose the description that best matches your error details:
- Copy the description and paste it here:
- After completing all the necessary details, proceed to click on
"Submit Case & Upload Files".
- Now, your case has been successfully created. If you wish to add any attachments, you can upload your files.
- If you wish to review your case, please click on the
"Go to Case"
button:
That's it! If you have any questions or need further assistance, feel free to reach out to our support team. Happy selling!